Shipping Policy

Welcome to Trendy Twistz! We're delighted to have you as our valued customer. Please read through our shipping policy to understand how we handle the shipping of your orders.

Order Processing Time

• All orders are processed within 1-3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or holidays.
• In case of any unexpected delays in processing your order, we'll promptly notify you via email or phone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We provide various shipping options including standard, expedited, and express shipping.
• Delivery estimates will be provided based on the shipping method chosen and your location. Please note that these are estimates and actual delivery times may vary due to factors beyond our control.

Shipping Destinations

• We ship to addresses within the United States.
• At this time, we do not offer international shipping.

Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s).
• You can track your package(s) using the provided tracking number(s) on our website or the carrier's website.

Lost or Damaged Shipments

• While we take utmost care in packaging and handling your orders, we cannot be held responsible for lost or damaged shipments once they have been handed over to the carrier.
• If your package arrives damaged, please contact us immediately with photographic evidence of the damage. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

Shipping Policy Updates

• We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.
• By placing an order with us, you agree to abide by our shipping policy and any updates there of.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us for assistance.

Thank you for shopping at Trendy Twistz!